COVINGTON, Ky. — Through a partnership with the Brighton Center and One Stop Northern Kentucky, Gateway Community and Technical College is offering free career training in computer skills and customer service to people with limited income.
Up to 200 people in the Omaha-Council Bluffs area will start training in June for customer service jobs under a $2 million federal grant.
By Jed McCall Read some passionate examples of poor and lacking customer service, with some equally passionate reasons and explanations on how to create an excellent customer experience. If we were passionate about Customer Service and proud of it, we would see a completely different picture in retail today. If we could move more retail managers into the passionate mindset, what a noticable difference customers would see. More of them would be treated as they should be, after all w
SUNRISE, Florida – September 24, 2009 — Learn.com ® , the leader in on-demand workforce development and productivity, announced today that Bucuti Beach Resort , one of Aruba’s most exclusive resorts, selected the company’s cloud-based learning management system to provide employees with customized customer service, hospitality and ISO certification training in hopes to achieve a 5 star resort ranking. Using Learn.com, Bucuti Beach Resort will empower managers to track employee development
Author : James Copper There is no denying the importance of information technologies in today’s workplace Even roles in customer service and sectors not traditionally associated with computers, such as hospitality, teaching, trades and gardening, all utilize computer technology in the twenty-first century While many workers have become generally proficient across a range of software packages, others are just ’skating by’ and may be unaware that they are skating on very thin ice It re
