2011 World Leadership & Innovation Conference in Costa Rica to Offer Neethling Brain Instrument Training

For the first time ever in the Americas, the 2011 World Leadership & Innovation Conference in Costa Rica will offer NBI® Whole Brain Training & Certification. Dr. Kobus Neethling, a world-renowned creativity expert from South Africa, and founder of NBI® will reveal how to dramatically increase sales, improve customer service, and boost communication skills by better understanding how the brain …

Free Computer Training For People With Limited Income

COVINGTON, Ky. — Through a partnership with the Brighton Center and One Stop Northern Kentucky, Gateway Community and Technical College is offering free career training in computer skills and customer service to people with limited income.

Grant will cover job training

Up to 200 people in the Omaha-Council Bluffs area will start training in June for customer service jobs under a $2 million federal grant.

Passionate About Customer Service

By Jed McCall Read some passionate examples of poor and lacking customer service, with some equally passionate reasons and explanations on how to create an excellent customer experience. If we were passionate about Customer Service and proud of it, we would see a completely different picture in retail today. If we could move more retail managers into the passionate mindset, what a noticable difference customers would see. More of them would be treated as they should be, after all w

Bucuti Beach Resort To Pursue 5 Star Resort Ranking and Continued ISO Compliance Using Learn.com

SUNRISE, Florida – September 24, 2009 — Learn.com ® , the leader in on-demand workforce development and productivity, announced today that Bucuti Beach Resort , one of Aruba’s most exclusive resorts, selected the company’s cloud-based learning management system to provide employees with customized customer service, hospitality and ISO certification training in hopes to achieve a 5 star resort ranking. Using Learn.com, Bucuti Beach Resort will empower managers to track employee development