This is a guest post by Ching Ya. If you want to guest post on this blog, check out the guidelines here. It’s always about ‘how blogging would help in a small business’ rather than the other way around. Ever since I started my intense blogging in February 2009, I’ve noticed how much my four and a half years of working background in product and customer service for a small company had taught me much about blogging. Whether or not your aim is to monetize, most of us bloggers are hoping for th